Privacy Policy

Frivo Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our career services platform and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, update your profile, upload documents, or contact us for support. This includes your name, email address, phone number, professional information, and resume content.

Usage Information

We automatically collect information about how you use our services, including your interactions with features, search queries, job applications, and time spent on different sections of our platform.

Device Information

We collect information about the device and browser you use to access our services, including IP address, browser type, operating system, and device identifiers.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our services, including personalizing your experience, matching you with relevant job opportunities, and providing customer support.

Communication

We may use your contact information to send you important updates about our services, respond to your inquiries, and provide customer support.

Analytics and Improvements

We analyze usage patterns to improve our services, develop new features, and better understand how our platform is being used.

Information Sharing

With Your Consent

We may share your information when you explicitly consent, such as when you apply for jobs or choose to make your profile visible to employers.

Service Providers

We work with third-party service providers who help us operate our platform. These providers are bound by confidentiality agreements and are only allowed to use your information to provide services to us.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights or the safety of our users.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive information is encrypted at rest.

Access Controls

We limit access to your personal information to employees and contractors who need it to provide our services, and we require all personnel to maintain confidentiality.

Your Rights

Access and Portability

You have the right to access your personal information and receive a copy of your data in a portable format.

Correction and Updates

You can update your personal information at any time through your account settings or by contacting us directly.

Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

Opt-Out

You can opt out of certain communications and data processing activities. However, some processing may be necessary for the operation of our services.

Cookies and Tracking

Essential Cookies

We use cookies that are necessary for the operation of our services, such as authentication and security cookies.

Analytics Cookies

We use analytics cookies to understand how our services are used and to improve user experience. You can disable these through your browser settings.

Third-Party Services

We may use third-party analytics and advertising services that use cookies and similar technologies. These services have their own privacy policies.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: legal@gofrivo.com
Address:146 W 29th St, New York, NY 10001, US
Phone: +1 (507) 209-0001

We are committed to resolving any concerns you may have about your privacy and will respond to your inquiry within 30 days.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.